Privacy Policy
In compliance with European and Spanish regulations on the protection of personal data, we want to clearly and transparently explain how we use your information and what rights you have.
We are committed to:
- Processing your data lawfully, fairly, and transparently.
- Using it only for the purposes we have informed you of.
- Applying effective security measures to ensure its protection.
If after reading this information you have any doubts, please don’t hesitate to contact us.
Thank you for your trust.
Who We Are
Name: Transculture Málaga
CIF:
Main activity: Students Exchange
Address: Málaga
Contact phone: 687 722 459
Email: info@transculturemalaga.com
Website: transculturemalaga.com
What Will We Use Your Data For?
- To manage our relationship with you and provide our services.
- To send you commercial communications, if you authorize them.
- To fulfill our legal obligations.
Why Do We Need Your Data?
Because without it we will not be able to provide the service you requested. We will always give you clear options to decide how your personal information is used.
Who May Access Your Data?
- Authorized personnel of our entity.
- Suppliers necessary for execution of our services (for example, banking entities).
- Public authorities when there is a legal obligation.
In no case will we transfer your data to third parties without your express consent.
How Long Will We Keep Your Data?
We will retain your data while there is a contractual relationship and for the periods established by applicable law. After that, we will securely delete it in a way that respects the environment.
Will We Transfer Your Data to Other Countries?
No, we will not transfer your personal information to countries that do not guarantee an adequate level of protection. If it becomes necessary for service provision, we will inform you beforehand and request your consent.
What Are Your Rights?
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Object to its processing or ask for restriction.
- Request data portability to another entity.
To exercise these rights, you must send us a written request along with a copy of your ID. We provide forms at our premises and will assist you in completing them if needed.
Can You Withdraw Your Consent?
Yes. You may withdraw any previously granted consent for data processing at any time, without affecting the lawfulness of processing prior to withdrawal.
For example, if you previously agreed to receive advertising, you can revoke that consent and we will stop sending you communications.
Where Can You File a Complaint?
If you believe we have not respected your rights, you may file a complaint with the Spanish Data Protection Agency:
- Electronic headquarters: www.aepd.es
- Postal address: C/ Jorge Juan, 6 – 28001 Madrid
- Phone: 901 100 099 / 91 266 35 17
This process is free of charge and does not require a lawyer or representative.
Will We Profile You?
Our general policy is not to build profiles. If at some point it becomes necessary to improve our services, we will do so with your prior consent and protect your data from unauthorized access.
Will We Use Your Data for Other Purposes?
No. We will only use your information for the purposes described here. If we need to use it for other purposes, we will explicitly request your permission.
Last update: October, 2025
